Latest version hangs on a specific file

Begonnen von CoolRaoul, Juni 23, 2013, 14:10:51

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CoolRaoul

I have latest beta version installed (1.2.83)

On a specific .ts file it hangs on the  "Audio details scan"

What information may I provide to help to solve the issue?




Cypheros

At which position the problem occures?
Is it possible to upload the file?

CoolRaoul

Zitat von: Cypheros am Juni 23, 2013, 23:35:51
At which position the problem occures?
It occurs after opening the file, I can't say the offset since ts-doctor hangs completely.

The "Audio details scan" block in the Analysis column becomes red and everything freeze (I have to kill the process using task manager)

Zitat
Is it possible to upload the file?
It's size is around 2Gb   :(
I'm gonna try to upload it on my "box" account tonight (not at home for the moment) to give you a link.

CoolRaoul

Zitat von: CoolRaoul am Juni 24, 2013, 07:59:23

I'm gonna try to upload it on my "box" account tonight (not at home for the moment) to give you a link.

Unfortunately my box account is limited to files of 1GB maximum, I have to find an alternative..

Meantime, an information that could be useful, that popup appears when I open the file (never saw it before):


Either pressing  "yes" or "no"  gives the same result:


Cypheros

I could offer you access to my FTP server with 150GByte free space.

CoolRaoul

Zitat von: Cypheros am Juni 24, 2013, 21:05:56
I could offer you access to my FTP server with 150GByte free space.

Currently uploading file to dropbox, which does not seem to to have that limitation

a little bit slow (I do not have a huge outbound bandwidth) but already uploaded about 33%

CoolRaoul

Zitat von: CoolRaoul am Juni 24, 2013, 21:08:45
Zitat von: Cypheros am Juni 24, 2013, 21:05:56
I could offer you access to my FTP server with 150GByte free space.

Currently uploading file to dropbox, which does not seem to to have that limitation

a little bit slow (I do not have a huge outbound bandwidth) but already uploaded about 33%

Definitevely too slow,

I'm going to give a direct link to upload the file from my NAS (will be slow also but you can run the upload task in backgroup I presume)

I'l sent it in PM


Cypheros

Download is at 55%. I'll keep you informed if I find a solution for the audio scan problems.

Cypheros

OK, problem found. There are errors in the AAC audio stream. Next beta version of TS-Doctor will have a better error handling for AAC streams.

CoolRaoul

Zitat von: Cypheros am Juni 25, 2013, 12:36:42
OK, problem found. There are errors in the AAC audio stream. Next beta version of TS-Doctor will have a better error handling for AAC streams.

Great, thanks!



CoolRaoul

Upgraded to latest beta yesterday and I can confirm that the issue is solved

Thanks again!

CoolRaoul

Zitat von: CoolRaoul am Juni 29, 2013, 10:33:08
Upgraded to latest beta yesterday and I can confirm that the issue is solved

Thanks again!

New beta (1.2.85) this morning, problem is back  :-[

application hangs

CoolRaoul

Subtle difference this time, it hangs at 33% not 0%!

Cypheros

OK, I try to find a way to fix the audio scan. How many audio streams? AAC audio again?

CoolRaoul

Zitat von: Cypheros am Juli 18, 2013, 22:29:12
OK, I try to find a way to fix the audio scan. How many audio streams? AAC audio again?

Yes exactly the same kind of file as before (recorded from the same source)
Here's a link to detailed media information of that file: https://app.box.com/s/mqhm8el288qtr3ix1b74




www.cypheros.de