Cypheros Transportstream Forum

English-speaking Support => TS-Doctor 4.x => Thema gestartet von: maheshk am Oktober 11, 2023, 07:54:03

Titel: Unable to try free trial version of TS Doctor 4
Beitrag von: maheshk am Oktober 11, 2023, 07:54:03
Hi,

I want to check all features available in TS Doctor before purchasing.
I installed trial version using TSDoctor4Installer.exe. I have also installed opensource tools asked by TS Doctor.
After launching the application. I am getting following error: "Incomplete installation of trial version!". Check attached screenshot.

Please let me know what is the issue and how can I test trial version.
Titel: Antw:Unable to try free trial version of TS Doctor 4
Beitrag von: Cypheros am Oktober 11, 2023, 10:01:55
Could it be, that you installed TS-Doctor as administrator? Then try to start TS-Doctor as administrator, too.
If this is not working, download the installation check tool from our homepage and send the report the tool creates to support(at)cypheros.de

For 64bit Windows: https://www.cypheros.de/files/tools/TSDInstCheck4_x64.exe (https://www.cypheros.de/files/tools/TSDInstCheck4_x64.exe)
For 32bit Windows: https://www.cypheros.de/files/tools/TSDInstCheck4_x86.exe (https://www.cypheros.de/files/tools/TSDInstCheck4_x86.exe)