Cypheros Transportstream Forum

English-speaking Support => TS-Doctor 4.x => Thema gestartet von: Geo am Oktober 21, 2023, 15:16:56

Titel: TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Geo am Oktober 21, 2023, 15:16:56
TS-Doctor 4.0.29 : +1F en -1F does not work : can this be enabled/disabled in the settings ?
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Cypheros am Oktober 21, 2023, 20:36:28
I guess it's a HEVC/H265 recording. Single frame jump is not supported with current H265 video codecs.
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Geo am Oktober 21, 2023, 21:49:33
Zitat von: Cypheros am Oktober 21, 2023, 20:36:28I guess it's a HEVC/H265 recording. Single frame jump is not supported with current H265 video codecs.

Is there anything that I can install on TS-Doctor 4  or on Windows 10 to make it work ?
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Cypheros am Oktober 21, 2023, 22:30:47
No, LAV and not even Microsoft H265 codec does support single frame jumps, as far as I know.
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Geo am Oktober 22, 2023, 20:50:48
In that case I cannot use TS-Doctor anymore.
What a pitty :(
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Geo am Oktober 24, 2023, 21:41:55
In the meantime I tried to do it with TS-Doctor 3.22 and it works perfectly.
I guess there is definitely something strange or wrong with version 4.
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Cypheros am Oktober 24, 2023, 22:52:37
My commend was just a guess. Is your recording H265? What tells you TS-Doctor about the video stream?
Sadly you never tell details, just complain with just a short sentence.
It's hard to help you, if you do not help us to understand the circumstances of your problems.
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Geo am Oktober 25, 2023, 06:56:48
I think that the recording is H264.
And I thought that I had given all the info that I know of. Sorry if it was insufficient.
Please tell me what additional info you need and I will try to collect it for you.
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Cypheros am Oktober 25, 2023, 07:37:48
Please open the recording with both versions of TS-Doctor and open the preview (prepare cutting). Then close the preview and under Settings/Preferences/Preview hit the button "Show DirectXLog".

Post both logs and we can compare what video filters are used. I guess there is a difference.
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Geo am Oktober 26, 2023, 16:08:13
Thanks, I will do that during de weekend.
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Geo am Oktober 26, 2023, 22:46:18
I tried the following first in TS-Doctor 4.0.29:
I stopped the automatic cutting in the setting and have selected VA-cutting in stead of TT-settinfs.
Then the +1F and -1F is working again (btw, I do not see the feature prepare cutting), this was already done automaticaly by TS-doctor.
Now I got the possibility to fine-tune to my liking with +1TS and-1TS.

My final conclusion is : TS-Doctor 3 works way better than version 4.
I deleted version 4 from my computer (although I have a license for verion for it as well) and continue with version 3.
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Cypheros am Oktober 27, 2023, 09:41:13
That's very strange. Selecting another automatic cutting methode has nothing to do with the available navigation buttons in the cutting window.

The prepare cutting button is the button, you have the press, if you want to open the cutting window.
preparecutting.jpg
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Geo am Oktober 27, 2023, 10:49:44
Fact is that I have never seen these 3 buttons in whatever update of version 4.
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Cypheros am Oktober 27, 2023, 17:23:54
Are you kidding me?
You have never seen the main form after analysing the recording?

MainForm.jpg
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Geo am Oktober 27, 2023, 17:44:11
I am not kidding you and I would appreciate the same from you.
Have a good day sir.
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Cypheros am Oktober 27, 2023, 18:14:59
This is unbelievable, as this the main form, you should see after opening a file. By the way it looks nearly the same in version 3.2. How can that be?

For me, it looks like there has to be a mighty misunderstanding.

Could you please post a screenshot of the TS-Doctor window after you opened a file and the analysis is finished?
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Geo am Oktober 27, 2023, 19:49:51
TSD 4.029 is uninstalled and not available anymore on my computer.
From yesterday evening I work with TSD 3.2.33 and I will continue to do that.
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Cypheros am Oktober 27, 2023, 21:27:35
Sorry, we could not help and identify the source of the problem.

If you want to give it another try, don't hesitate to contact the support under support(at)cypheros.de
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Geo am Oktober 28, 2023, 14:59:17
Hi again, I have given it another try yesterday evening (and part of the night).
I cleaned the Windows 10 registry about everything concerning Cypheros and re-installed TS-Doctor 4.0.29.
Guess what ? IT WORKS !!!!!!

I have no idea how the registry became corrupt but it looks very much that it must have been the reason for our headaches.

Thank you so much for your precious help and patience !!!!!
Titel: Antw:TS-Doctor 4.0.29 : +1F en -1F does not work
Beitrag von: Cypheros am Oktober 28, 2023, 22:15:54
You're welcome. Glad I could be helpful to you.  :)