Recording Information (Meta Data) Garbled on New PC but OK on Old PC

[George Derek]

TS-Doctor Vs 3.2.33

PROBLEM
The Recording Information is garbled on my new PC but it's OK on my old PC.
Both PC's share an external HDD connected by USB to my new PC and shared via my home network from my new to my old PC which displays the recording information perfectly. I only use one instance of TS-Doctor at a time to demonstrate this problem. I have been moving programs over to my new PC.
This garbled recording information first occurred after I uninstalled the trial version of TS-Doctor 4 on my new PC and then went back to my registered version 3.2

WHAT I'VE DONE
I have uninstalled TS-Doctor 3.2 and 4 (trial), downloaded and reinstalled my licensed copy of vs. 3.2
This did not solve the problem so...
...at my next attempt, I used "Geek Uninstaller" which also removes a few associated registry entries.
This time, I uninstalled the extra supported tools first (MKVtoolNix, Haali splitter etc.), then uninstalled TS-Doctor 3.2, deleted the left-over files in the Cypheros folder and restarted the new PC and installed my newly downloaded version of TS_Doctor 3.2 again.
This didn't work either.

Here is a sample of the garbled (new PC) recording information.

Show
CP0:1F010567294AAD616C677CA6
Description
CP1:1F02CD3BCB38983CA89B358A79253727E78ED81584FD7CB8CD8C4F931E37919251EBFAB984FA3B2BBE8EA797DF757EDD83EDB497B97F876922953FC8576C9C3EDBA53E63E6DC6ECDF2FBFB7664AF5C3B93BAB234CD6091D51BC6

Here is the correct text (old PC)

Show
The Big Thinkers: Aliens
Description
Professor Martin Rees, the astronomer royal, searches for extra-terrestrials in a film that gets inside the minds of the scientists considering whether we're alone in the universe. [S,SL] [HD]


Also, for information...
The Transport stream processing concludes with 0 errors in all four categories.

Thank you

George

[Cypheros]

FreeSat on Astra 28,2°E?

Try to download and install FreeSat tables to decode FreeSat EPG under Settings/Preferences/Supported Tools/FreeSat.

[George Derek]

Thank you.

I followed your suggestion from within my Windows 11 standard (day-to-day) account and the recording information is now being displayed correctly.

I would like to add a note that I have both an administrator and a standard account on my Windows 11 PC and I use a USB Twin-tuner (Hauppauge) for UK Freeview.

Initially, I had done the whole re-installation of TS-Doctor 3.2, including the adding of the FreeSat tables from within that administrator account. Then logging into my everyday standard Windows account  I ran into the problems described.

In response to your suggestion today, I re-downloaded the FreeSat tables, this time from within my standard account and so far, that seems to have worked.

This odd behavior may be some quirk of my system, or perhaps it points to some Windows account subtlety.


George